Privacy Policy

This website is brought to you by Kiddy Moo. Tel: 0330 2232848, Email through- contact page

Privacy Policy
We take the privacy of our website users very seriously. We ask that you read this Privacy Policy ('the Policy') carefully as it contains important information about how we will use your personal data.
For the purposes of the Data Protection Act 1998 is the 'data controller' (i.e. the company who is responsible for, and controls the processing of, your personal data).
Personal data we may collect about you
We will obtain personal data about you (such as your name, address, email address and payment details whenever you complete an online form.
For example, we will obtain your personal data when you use this website, send us feedback, place an order or if you start the booking process (even though you do not complete the process).  We may also obtain sensitive personal data about you if you volunteer it during the completion of an online form. If you volunteer such information, you will be consenting to our processing it for the purpose of advertising and marketing.
We may monitor your use of this website through the use of cookies and similar tracking devices.  For example, we may monitor how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. For further information on our use of cookies, please see our Cookie policy.
How we use your personal data
We will use your personal data for the purposes described in the data protection notice that was given to you at the time your data were obtained. These purposes include:
  • to help us identify you and any accounts you hold with us;
  • administration;
  • research, statistical analysis and behavioural analysis;
  • customer profiling and analysing your purchasing preferences;
  • marketing—see 'Marketing and opting out', below;
  • fraud prevention and detection;
  • billing and order fulfilment;
  • customising this website and its content to your particular preferences;
  • to notify you of any changes to this website or to our services that may affect you;
  • security vetting; and
  • improving our services.
Marketing and opting out
If you have given permission, we may contact you by email or telephone about all of the  services that we offer, promotions and special that may be of interest to you. If you prefer not to receive any direct marketing communications from us, you can opt out at any time. See further 'Your rights', below.
Disclosure of your personal data
We may disclose your personal data to:
  • other companies within our group;
  • our agents and service providers;
  • law enforcement agencies in connection with any investigation to help prevent unlawful activity;
  • our business partners in accordance with the 'Marketing and opting out' section above.
We will not pass your personal data to any party not listed above.
We will never sell your personal data to third parties.
Keeping your data secure
We will use technical and organisational measures to safeguard your personal data, for example:
  • access to your account is controlled by a password and username that are unique to you
  • we store your personal data on secure servers
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.
We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality monitoring, training purposes, fraud prevention and compliance.
Information about other individuals
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
  • give consent on his/her behalf to the processing of his/her personal data;
  • receive on his/her behalf any data protection notices;
  • give consent to the transfer of his/her personal data abroad; and
  • give consent to the processing of his/her personal data.
Your rights
 You have the right, subject to the payment of a small fee (currently £10), to request access to personal data that we may process about you. If you wish to exercise this right, you should:
  • put your request in writing;
  • include proof of your identity and address (eg a copy of your driving licence or passport, and a recent utility or credit card bill);
  • attach a cheque in the amount of £10 made payable to Kiddy Moo; and
  • specify the personal data you want access to, including any account or reference numbers where applicable.
You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right, you should:
  • put your request in writing;
  • provide us with enough information to identify you (eg account number, username, registration details); and
  • specify the information that is incorrect and what it should be replaced with.
You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, you should:
  • put your request in writing (an email sent though our contact page with the header that says 'Unsubscribe' is acceptable);
  • provide us with enough information to identify you (eg. account number, username, registration details); and
  • if your objection is not to direct marketing in general, but to direct marketing by a particular channel (eg. email or telephone), please specify the channel you are objecting to.
Our contact details
We welcome your feedback and questions. If you wish to contact us, please email us through the contact page or call us on 0330 2232848
We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.
Cookies Policy
Use of cookies
A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We use cookies on this website to:
  • keep track of the items stored in your shopping basket and take you through the checkout process
  • recognise you whenever you visit this website (this speeds up your access to the site as you do not have to log on each time)
  • obtain information about your preferences, online movements and use of the internet
  • carry out research and statistical analysis to help improve our content, products and services and to help us better understand our visitors and customers requirements and interests
  • target our marketing and advertising campaigns and those of our partners more effectively by providing interest-based advertisements that are personalised to your interests
  • make your online experience more efficient and enjoyable.
The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances we may collect personal information about you—but only where you voluntarily provide it (eg by completing an online form) or where you purchase goods or services from us.
In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested (eg to enable you to put items in your shopping basket and use our check-out process).
Your Consent
If you visit our website when your browser is set to accept cookies, we will interpret this as an indication that you consent to our use of cookies and other similar technologies as described in this Privacy Policy. If you change your mind in the future about letting us use cookies, you can modify the settings of your browser to reject cookies or disable cookies completely.
Third-party cookies
We work with third-party suppliers who may also set cookies on our website, for example Facebook, Twitter, Google, Sage Pay and PayPal. These third-party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party.
How to turn off cookies
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to: or
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