COVID-19 Delivery Information  >>>

Delivery Information

 
During the COVID-19 outbreak we are still sending orders out as usual.
 

We will always aim to dispatch all orders as quickly as possible, usually within 1 working day however, during busy periods this can take a little longer. Express delivery orders, we will aim to dispatch the same day if received before 11am.

Delivery options for Mainland UK Delivery, other locations and International delivery information.

Delivery Option Postage Cost Information
Standard Delivery FREE1 for orders over £80 or £3.95 for orders £80 or less Delivery usually within in 2 - 3 working days.2 
Express Delivery3   £8.00 Delivery within 1 - 2 working day.
Weekend Delivery3 N/A Unavailable at the moment.
 
1 Free delivery is only available to Mainland UK address's.
Highlands & Islands Of Scotland, Northern and Republic of Ireland, Channel Isles (Jersey & Guernsey), Isle Of Wight, Isles Of Scilly and Isle Of Man will incur delivery costs as below.
 
Destination
 
Weight
(up to)
Carriage Cost
Highlands & Islands Of Scotland
30 kg
£25.50
Northern Ireland 30 kg £19.50
Channel Isles (Jersey & Guernsey) 30 kg £19.50
Isle Of Wight 30 kg £18.50
Isles Of Scilly 30 kg £23.50
Isle Of Man 30 Kg £23.50
Ireland (Republic of)  30 kg £20.50
 
2 Orders which state 'Direct From Our Supplier' may have longer delivery times, these are shown on the product's delivery information. Wallpaper orders have various delivery lead times which will also be shown on the product's delivery information. 
 
3 Express Delivery & Weekend Delivery are not available to the Highlands & Islands Of Scotland, Northern and Republic of Ireland, Channel Isles (Jersey & Guernsey), Isle Of Wight, Isles Of Scilly and Isle Of Man. If your order contains 'Made For You' / 'Direct From Our Supplier' or wallpaper product's this service is not available.
 
4 Orders placed after 11am on a Friday will be processed the next working day.
 
Postal charges are based on delivery to one address per order. Unfortunately we are unable to dispatch to BFPO addresses.  All lead times quoted are estimated working days and are dependant on Bank Holidays.  
 
We will email you to confirm dispatch of your order (please check your junk mailbox if you don't think you have received it).
 
Our parcels are sent by DPD Local. Deliveries require a signature or a response to the SMS / email or this can be done on the 'Your DPD' app.
 
With DPD Predict you will receive an SMS and email the night before and on the day of your delivery, this is to make receiving your order as convenient as possible. The options DPD offer include:
 
- Select an alternative delivery date
- Opt for delivery to a nominated neighbour
- Have the parcel left in a specified safe place
- Collect the parcel from your local DPD Pickup Shop
 
On the day of delivery your SMS / email will inform you of your DPD Local drivers name and your 1 hour delivery time slot.
 
Why not download the 'Your DPD' app to make your delivery option as easy as possible.
 
Apple App Store Link   Google Play Link

Items that are marked as 'Direct From Our Supplier'. We will only deliver these to Mainland UK and are unable to offer Express Delivery or Weekend Deliveries. These items are delivered direct from our supplier. If you have purchased other items at the same time these will be dispatched separately using our UK Standard Delivery.

Items that are marked as 'Made Just For You'. We will only deliver these to Mainland UK and are unable to offer Express Delivery or Weekend Deliveries. These items are delivered direct from our supplier once they have been manufactured. We will confirm a delivery date once we get confirmation from the manufacturer. If you have purchased other items at the same time these will be dispatched separately using our UK Standard Delivery.

International Deliveries -

All our International Deliveries are sent with Parcel Force the charges set out below are for the destinations that orders can be placed online for and shipped.

If you are wishing to place an order for delivery to a destination not listed, don't worry, if you contact us with your order requirements we can advise on the shipping costs. 

Destination
Weight
(up to) 
Carriage Cost
Per Parcel
Austria
30 kg £30.00
Belgium
30 kg £15.10
Denmark
30 kg £15.30
Finland
30 kg £30.00
France
30 kg £17.00
Germany 30 kg £14.90
Greece 30 kg £45.00
Malta 30 kg £68.00
Spain 30 kg £25.00
Italy 30 kg £20.50
Luxembourg 30 kg £15.20
Netherlands 30 kg £15.20
Sweden 30 kg £30.00
Portugal 30 kg £31.00
Norway 30 kg £30.00
Switzerland 30 kg £30.00

Please note you may be required to pay additional duty / taxes on your order when it arrives at the International destination.

Gift Wrapping Available

Got A Question? Call 0330 223 2848
Express Delivery Available

Have you registered yet?

Sign InNew AccountWish List
Kiddy Moo
0£0.00