COVID-19 Delivery Information  >>>

Delivery Information


During the Coronavirus outbreak we are now sending all orders out on Express delivery as standard.


We will always aim to dispatch all orders as quickly as possible, usually within 1 working day however, during busy periods this can take a little longer. Express delivery orders, we will aim to dispatch the same day if received before 11am.

Delivery options for Mainland UK Delivery, other locations and International delivery information. 

Delivery Option Postage Cost Information
Standard Delivery FREE1 for orders over £80 or £3.95 for orders £80 or less Delivery usually within in 2 - 3 working days.2 
Express Delivery3   £8.00 Delivery within 1 - 2 working day.
Weekend Delivery N/A Currently not available.
1 Free delivery is only available to Mainland UK address'. Scottish Highlands and Islands, Northern and Republic of Ireland, Channel Isles, Isle Of Wight and Scilly Isles will incur delivery costs as below.
(up to)
Carriage Cost
Scottish Highlands
Up to 15 kg
 Scottish Islands Up to 15 kg £23.50
Northern Ireland Up to 30 kg £20.00
Channel Isles Up to 15 kg £31.70
Isle Of Wight Up to 20 kg £17.00
Scilly Isles Up to 15 kg £33.45
Ireland (Republic of)  Up to 30 kg £20.00
2 Orders which include personalised items or wall paper currently have a delivery lead time of up to 14 working days.
3 Express Delivery is not available to the Scottish Highlands and Islands, Northern and Republic of Ireland, Channel Isles, Isle Of Wight and Scilly Isles.  If your order contains personalised items or wall paper this service is not available.
4 Orders placed after 11am on a Friday will be processed the next working day.
Postal charges are based on delivery to one address per order. Unfortunately we are unable to dispatch to BFPO addresses. All lead times quoted are estimated working days and are dependant on Bank Holidays.
We will email you to confirm dispatch of your order (please check your spam mailbox if you don't think you have received it).
Our parcels are sent by DPD Local and Royal Mail Signed for 2nd class. DPD deliveries require a signature or a response to the SMS / email or this can be done on the 'Your DPD' app.
DPD Local - With DPD Predict you will receive an SMS and email the night before and on the day of your delivery, this is to make receiving your order as convenient as possible. The options DPD offer include:
- Select an alternative delivery date
- Opt for delivery to a nominated neighbour
- Have the parcel left in a specified safe place
- Collect the parcel from your local DPD Pickup Shop
On the day of delivery your SMS / email will inform you of your DPD Local drivers name and your 1 hour delivery time slot.
Why not download the 'Your DPD' app to make your delivery option as easy as possible.
Apple App Store Link   Google Play Link

Royal Mail - requires a signature on delivery, if nobody is home a "We have your parcel" card will be left advising where to collect or how to re-arrange delivery.

Items that are marked as LARGE ITEM. We only deliver these to Mainland UK and are unable to offer Express Delivery. These items are delivered direct from our supplier. We will confirm a delivery date once your order has been processed, please allow up to 7 working days for delivery. If you have purchased other items at the same time these will dispatched separately using our UK Standard Delivery.
International Deliveries -
If you are wishing to place an order for delivery to an overseas address, if you contact us with your order requirements we can advise on the shipping costs.

Gift Wrapping Available

Got A Question? Call 0330 223 2848
Express Delivery Available

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