Delivery Information

We will always aim to dispatch all orders as quickly as possible, usually within 1 working day however, during busy periods this can take a little longer. Express delivery orders, we will aim to dispatch the same day if received before 11am.

Delivery options for Mainland UK Delivery, other locations and International delivery information 

Delivery OptionPostage CostInformation
Standard DeliveryFREE1 for orders over £80 or £3.95 for orders £80 or lessDelivery usually within in 2 - 3 working days.2 
Express Delivery3  £7.99Delivery within 1 - 2 working day.
Weekend Delivery3£14.99Choose Saturday or Sunday. Order by 11am Friday for your delivery to arrive on Saturday/Sunday.4
 
1 Free delivery is only available to Mainland UK address'. Scottish Highlands and Islands, Northern and Republic of Ireland, Channel Isles, Isle Of Wight and Scilly Isles will incur delivery costs as below.
 
Destination
 
Weight
(up to)
Carriage Cost
Scottish Highlands
Up to 15 kg
£33.90
 Scottish IslandsUp to 15 kg£23.50
Northern IrelandUp to 30 kg£18.40
Channel IslesUp to 15 kg£31.70
Isle Of WightUp to 20 kg£17.00
Scilly IslesUp to 15 kg£33.45
Ireland (Republic of) Up to 30 kg£18.40
 
2 Orders which include personalised items or wall paper currently have a delivery lead time of up to 14 working days. 
 
3 Express Delivery & Weekend Delivery are not available to the Scottish Highlands and Islands, Northern and Republic of Ireland, Channel Isles, Isle Of Wight and Scilly Isles.  If your order contains personalised items or wall paper this service is not available.
 
4 Orders placed after 11am on a Friday will be processed the next working day.
 
Postal charges are based on delivery to one address per order. Unfortunately we are unable to dispatch to BFPO addresses.  All lead times quoted are estimated working days and are dependant on Bank Holidays.  
 
We will email you to confirm dispatch of your order (please check your spam mailbox if you don't think you have received it).
 
Our parcels are sent by DPD Local and Royal Mail Signed for 2nd class. DPD deliveries require a signature or a response to the SMS / email or this can be done on the 'Your DPD' app.
 
DPD Local - With DPD Predict you will receive an SMS and email the night before and on the day of your delivery, this is to make receiving your order as convenient as possible. The options DPD offer include:
 
- Select an alternative delivery date
- Opt for delivery to a nominated neighbour
- Have the parcel left in a specified safe place
- Collect the parcel from your local DPD Pickup Shop
 
On the day of delivery your SMS / email will inform you of your DPD Local drivers name and your 1 hour delivery time slot.
 
Why not download the 'Your DPD' app to make your delivery option as easy as possible.
 
Apple App Store Link Google Play Link

Royal Mail - requires a signature on delivery, if nobody is home a "We have your parcel" card will be left advising where to collect or how to re-arrange delivery.

Items that are marked as LARGE ITEM. We only deliver these to Mainland UK and are unable to offer Express Delivery or Weekend Deliveries. These items are delivered direct from our supplier. We will confirm a delivery date once your order has been processed, please allow 7 working days for delivery. If you have purchased other items at the same time these will dispatched separately using our UK Standard Delivery.

International Deliveries -

All our International Deliveries are sent with DPD the charges set out below are for the destinations that orders can be placed online for and shipped.

If you are wishing to place an order for delivery to a destination not listed, don't worry, if you contact us with your order requirements we can advise on the shipping costs. 

Destination
Weight
(up to) 
Carriage Cost
Per Parcel
Austria
30 kg£19.20
Belgium
30 kg£15.90
Denmark
30 kg£19.20
Finland
30 kg£27.80
France
30 kg£15.90
Germany30 kg£15.90
Greece30 kg£35.00
Spain30 kg£22.50
Italy30 kg£22.40
Luxembourg30 kg£15.80
Netherlands30 kg£15.80
Sweden30 kg£27.80
Portugal30 kg£27.60
Iceland30 kg£64.20
(includes £25.00 Customs clearance charge)
Norway30 kg£64.20
(includes £25.00 Customs clearance charge)
Switzerland30 kg£49.20
(includes £25.00 Customs clearance charge)

Please note you may be required to pay additional duty / taxes on your order when it arrives.

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FREE Delivery On
Orders Over £80.00 
Got a Question?
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